Posts: 9
Threads: 3
Joined: Dec 2017
Hi there,
thanks for this amazing theme.
Unfortunatly I got some very bad issues with this theme since 1.8.13 as well as 1.8.14:
-on all browsers (except google Chrome) the login screen moves to the very left bottom cornor...
-the plugin "MyAlerts" (my users love it!) causes the forum to freeze (except chrome...)
Could you please help me? is there an update available? I've made done tons of customization in the past ... not sure if a update is possible at all?
-> I got the premium version of "Focus", but I dont have an account on
https://wallbb.co.uk/ ... so I wasnt able to find a way to download the latest version.
If required I can also provide the URL, Login etc. via PM
Best Regards,
Franz
Posts: 461
Threads: 54
Joined: Jul 2017
HI,
Franz, I will create an account for you with access to Focus Premium theme
Also I will check the issue you have regarding MyAlerts
Regards
WallBB
Posts: 9
Threads: 3
Joined: Dec 2017
Thanks a lot! Let me know if you need login credentials etc.
Posts: 9
Threads: 3
Joined: Dec 2017
Got some news for me?
Sorry if I'm annoying, but at least the login problem is really bad
Posts: 461
Threads: 54
Joined: Jul 2017
Hey Franz,
Yes I just got online and I will be checking it today after clearing the work queue
Posts: 461
Threads: 54
Joined: Jul 2017
Hi Franz,
Okay so the latest theme update is available to download but as you don't have an account please register one here and use the same email id you have used for payments, so the theme will be added automatically. You will also receive random password via email.
https://wallbb.co.uk/my-account/
Regarding your issues,
1. It is fixed in latest update
2. MyAlerts headericon template code is probably incorrectly modified, we can fix this once you upgrade your theme
Also regarding custom changes, you will have to import your changes to latest theme and that is the only way I am afraid currently in MyBB.
Regards
WallBB
Posts: 9
Threads: 3
Joined: Dec 2017
I already used my email here (same as for the forum account).
I can not see the option for download
Enclosed some information about the payment:
Order #1316; Focus Responsive MyBB Theme
date: June 7, 2017
If you need more information I can try to provide it via PM.
Posts: 461
Threads: 54
Joined: Jul 2017
(12-05-2017, 11:12 AM)Franz Wrote: I already used my email here (same as for the forum account).
I can not see the option for download
Enclosed some information about the payment:
Order #1316; Focus Responsive MyBB Theme
date: June 7, 2017
If you need more information I can try to provide it via PM.
Can you send me your transaction id of PayPal, I will check it now if it is showing same email in system
Posts: 9
Threads: 3
Joined: Dec 2017
Transaction ID: 1DN25997UN838620H
Posts: 461
Threads: 54
Joined: Jul 2017
You should now have permissions to download, if you are not able to again.
Please share your account details from WallBB account section(
https://wallbb.co.uk/my-account/)
Regards
WallBB
