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Focus Theme - 2 big issues since 1.8.13/1.8.14
#1
Hi there,
 
thanks for this amazing theme.
Unfortunatly I got some very bad issues with this theme since 1.8.13 as well as 1.8.14:
 
-on all browsers (except google Chrome) the login screen moves to the very left bottom cornor...
-the plugin "MyAlerts" (my users love it!) causes the forum to freeze (except chrome...)
 
Could you please help me? is there an update available? I've made done tons of customization in the past ... not sure if a update is possible at all?


-> I got the premium version of "Focus", but I dont have an account on https://wallbb.co.uk/ ... so I wasnt able to find a way to download the latest version.


If required I can also provide the URL, Login etc. via PM
 
Best Regards,
Franz
#2
HI,
Franz, I will create an account for you with access to Focus Premium theme
Also I will check the issue you have regarding MyAlerts

Regards
WallBB
#3
Thanks a lot! Let me know if you need login credentials etc.
#4
Got some news for me?

Sorry if I'm annoying, but at least the login problem is really bad Wink
#5
Hey Franz,
Yes I just got online and I will be checking it today after clearing the work queue Smile
#6
Hi Franz,
Okay so the latest theme update is available to download but as you don't have an account please register one here and use the same email id you have used for payments, so the theme will be added automatically. You will also receive random password via email.
https://wallbb.co.uk/my-account/

Regarding your issues,
1. It is fixed in latest update
2. MyAlerts headericon template code is probably incorrectly modified, we can fix this once you upgrade your theme

Also regarding custom changes, you will have to import your changes to latest theme and that is the only way I am afraid currently in MyBB.

Regards
WallBB
#7
I already used my email here (same as for the forum account).

I can not see the option for download Sad

Enclosed some information about the payment:
Order #1316; Focus Responsive MyBB Theme
date: June 7, 2017

If you need more information I can try to provide it via PM.
#8
(12-05-2017, 11:12 AM)Franz Wrote: I already used my email here (same as for the forum account).

I can not see the option for download Sad

Enclosed some information about the payment:
Order #1316; Focus Responsive MyBB Theme
date: June 7, 2017

If you need more information I can try to provide it via PM.

Can you send me your transaction id of PayPal, I will check it now if it is showing same email in system
#9
Transaction ID: 1DN25997UN838620H
#10
You should now have permissions to download, if you are not able to again.
Please share your account details from WallBB account section(https://wallbb.co.uk/my-account/)

Regards
WallBB




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